We have provided a few of our most frequently asked questions and tips for you. In the event we missed one that you would like to ask please message us anytime. We will be glad to answer your question. Our founder has over 25 years of experience and 20,000+ happy and successful vehicle transactions in his career. 100% HAPPY ALWAYS.
Car buying can be a very stressful process. There are so many ways to buy a car today such as franchise dealerships, used car dealers, brokers, insurance companies, KBB.com, car buying Costco, car buying USAA, Cars.com, Autotrader.com, Edmunds.com, Truecar.com, Vroom.com, Carvana.com, Carfax.com, etc. How do you know who to use? Easy. We take the all of their best components and bring them together under one roof and create a personalize CONCIERGE car buying service for every client. 100% Happy Everytime.
Car for buying
Ever wonder about the history of a vehicle and how it was treated? We take all the quess work out by using technology and our expertise to find the highest quality vehicles available. Resourcing the top vehicles is one of the many areas that seperates us from your local dealers.
Car buying online
With the ever evolving internet and mobile devices we have an opportunity to do our research and shop without the hassle of going to a dealership. The main issue is we are bombarded by the pay for advertising sites like CarGurus.com, Cars.com, Truecar.com, KBB.com, edmunds.com, etc. How do you truly know the condition of the vehicle you are getting? Internet pictures are very deceiving. How do you know if you will receive the title or where your money will end up? How comfortable are you with a stranger at your house and having all your personal information? So many things can go wrong and put you in a difficult situation. We handle all of the above and take all of the worries, stress, and risk out of play. We are accredited by the BBB with an A+ rating. Our process is easy, fun, and transparent. We provide the best concierge car buying service in the industry, second to none.
Car buying used
If there are 100 vehicles online available to purchase in your area only 5 on average would pass our meticulous independant inspection. How do you know which ones are the top 5 without going and spending a tremendous amount of time? We have the processes and inspections in place to indentify these few vechicles quickly. We go far beyond autocheck, carfax, and the service history to determine the top few vehicles available nationwide.
Car buying U.S.
We only deliver vehicles that are manufacured for U.S. use only. There are many opportunities to buy Canadian and other vehicles that look normal but do not meet US requirements for warranties, inspections, etc. Althought these vehicle look appealing to most consumers because they are usually priced below the market average, in most cases the manufactures warranty is voided which can lead to a very high cost of ownership. We know how to identify these vehicles and avoid them.
Where do we get the NEW vehicles
We have a nationwide network of dealers with long-term relationships that provide us with the best pricing available on any make or model vehicle in the U.S. We have new car dealers that we move volume on a weekly and monthly basis. Our volume is a free service to the dealers and guarantees, we can't be beat on price. We simply bring the vehicle to you and in turn the dealership has a SOLD customer without ever spending any of their advertising dollars, Win/Win Situation.
Where do we get the Pre-Owned/Lighty Used vehicles
We have been resourcing vehicles for 25 years. We deal directly with most manufactures (ie. Lexus, GMC, Honda, Mercedes, Toyota, Ford, BMW, Subaru, Chevrolet, Jeep, Acura, Dodge, Land Rover, Nissan, etc.) and select the highest quality vehicle they have to offer and buy directly from them. This is usually one step before the dealerships buy so we get the TOP pick without middle man pricing.
How do I know the quality of the vehicle
After your vehicle is selected we have a very meticulous and detailed independant inspection performed that most would say is equivalent to a full-body CAT scan at our expense. We then receive a report and make our decision when we have all the details and facts that most inspections will not uncover or disclose. No worries here. We do our homework and have a 100% success rate!
What year model of vehicle
We only deliver NEW vehicles and 4 years back from that current year model. We want our clients to have a vehicle with remaining factory warranty. We have found out that most of our clients like to have that for piece of mind.
Does the dealership pay US anything when you buy a vehicle
NO. We are a service based company. We cannot accept any form of payment from the dealer for any reason when you purchase a NEW or Pre-Owned vehicle. It is against the law and prohibited by most of your local/state motor vehicle commission. This gives us great leverage when negotiating with the dealer to make sure you get the LOWEST possible price.
What’s your refund policy
We have a 100% refund policy if we can't match a signed dealers offer and you take delivery of the vehicle from that dealer--no questions asked--within 10 days of purchase. No Worries. We haven't had to do it YET!
Can you ship anywhere
Yes, we’ll ship your vehicle to your home or office anywhere in the U.S. lower 48 states. Vehicles transported outside the U.S. requires export and tax documents that we do not provide.
Do you have customer service
Of course! Our friendly and knowledgeable customer service representatives are available to answer your questions 24/7/365 by messaging us at m.me/superiorcarbuying or Call us at 1.800.611.0744 Ext 3 during business hours 9 a.m. until 8 p.m Monday -- Saturday.